Services
Tech Support for Home & Business
Technology is great… until it suddenly isn’t.
Maybe the Wi-Fi keeps dropping. Your printer refuses to connect. A new device won’t sync properly. Your smart home setup is acting up. Or maybe you’ve just got a growing list of frustrating little tech issues that never seem to get dealt with.
That’s where we come in.
Pacific Telecom Consulting provides practical onsite tech support for homes and small businesses across the Comox Valley. We help troubleshoot problems, connect devices, improve setups, and get things working the way they should — without the jargon, upselling, or runaround.
You don’t need to know exactly what the problem is. Our job is to help figure things out, explain things clearly, and help you move forward with confidence.
Whether it’s a home office setup, unreliable Wi-Fi, video call issues, smart home technology, device setup, or general troubleshooting, we’ll work with you to find practical solutions that make sense for your space and your needs.
And if the issue turns out to need a specialist or hardware repair, we’ll help point you in the right direction.
Common Areas We Help With
✓ Wi-Fi and network troubleshooting
✓ Device setup and syncing
✓ Home office and video conferencing support
✓ Smart home and security camera setup
✓ Printer and peripheral issues
✓ Smartphone support
✓ General technology troubleshooting
✓ Technology guidance for homes and small businesses
Make a List
Most people have more than one tech frustration they’ve been meaning to deal with. During onsite visits, we’re happy to work through multiple issues and help get everything running more smoothly.
Online Meetings & Training Events
Important online meeting or training event coming up? We’ve got you covered.
Pacific Telecom Consulting provides professional online meeting hosting and technical support for mediations, webinars, workshops, training events, and other important virtual sessions. We handle the setup, troubleshooting, participant support, and behind-the-scenes coordination so you can focus on delivering a smooth, professional experience for your clients and attendees.
Since 2020, we’ve supported well over 3000 online meetings and events across a variety of industries, including mediation, legal, mental health, and professional services.
Whether you need support for a single event or ongoing regularly scheduled meetings, we can build a plan that works for you.
Services Include
✓ Zoom, Teams, and Webex support
✓ Online meeting and webinar hosting
✓ Training event setup and coordination
✓ Real-time technical troubleshooting
✓ Participant login and connection support
✓ Breakout rooms, polls, and audience engagement tools
✓ Tech checks and pre-event testing
✓ Secure professional meeting environments
✓ Ongoing support for recurring meetings and events
Let us handle the technology so you can focus on what you do best — delivering great content and serving your clients.
